Earth Sonnets LLC
~ Essential Oils You Can Trust at Prices You Can Afford!
Frequently Asked Questions - FAQ
This is a collection of information that is commonly requested by our customers.
If you don't find what you're looking for here, feel free to contact us.
Q. Is this multilevel marketing? Do I have to register or have a membership to order from you?
A. No, you do not! We have no multi-level marketing system -- just plain old-fashioned shopping at reasonable prices!
Q. Why did you start your business?
A. My husband and I have long been interested in alternative health care. We fell in love with the aromas and usefulness of essential oils when we were introduced to them by a friend who had a remarkable healing experience with essential oils. We also thought it would be a great idea to have lots of oils!
Q. Are your oils as good as Young Living?
A. I get this question a lot from people who love oils but just can't afford the high prices some companies charge. I have many converts from Young Living and similar companies. You can read some of them on my Testimonials page.
Q. What about this new Pure Generic line of essential oils?
A. My main goal at Earth Sonnets is to bring you high quality essential oils at affordable prices. In order to do that, and have greater control over my business, I decided to cut back on the oils I carry and start packaging my own. They are the same great oils you've been used to buying at Earth Sonnets -- they're just in a different package. You can compare prices on our Fast Order page.
Q. How did you decide which oils to carry in the Pure Generic brand?
A. It was pretty easy to decide -- I just picked the most popular oils according to what I've sold over the past couple of years. It was surprising to me to realize that a fairly small number of oils accounted for a huge percentage of sales. I never wanted to be the place where you could buy every interesting and unusual oil you could think of. I'll be able to offer better prices if I keep the numbers down and concentrate on the oils that people want the most.
Q. What about all of the close-outs on Butterfly Express oils?
A. I'm cutting back on my stock of Butterfly Express oils and building up the Pure Generic oils that I want to carry. There are some great deals right now!
Q. Where on my body should I put the essential oils?
A. You can benefit by putting diluted oils directly on (or over) the part of the body that you want to treat.
Often, when I need Lavender for a headache, I put some on my wrists and on my temples. Depending on which oil you're using and what you're using it for, you don't usually need to worry too much about where you put it. The oils are very good at finding their way around in the body and doing their work.
You can also just inhale them or put three or four drops in the bathtub. Diffusers are great for sending those little oil molecules out into a room for everyone to enjoy.
Many of the descriptions you read tell you to apply oils to the appropriate areas of the feet. This probably comes from someone who is familiar with foot zoning. I've been thinking of putting some foot maps on my website, since I am a foot zoner too and know what they're talking about. For now, though, most reflexology pictures will give you some idea of the areas of the feet that correspond with other parts of the body. In other words, you can gain benefits throughout the body by putting oils on the part of the foot that corresponds to that part of the body.
Q. Are there good essential oils for pain?
A. We have some excellent oil blends for pain like Paine, Deeper, and Warm Down. I often use Paine first where it hurts and follow with Deeper. A lot of people really like them. When I have sore muscles from gardening etc. I like to enjoy a soak in the tub with a few drops of Warm Down.
Q. Can I swing buy and purchase in person?
A. Yes, if you live near Orem, Utah this can be arranged. We are right off the freeway and are very easy to find.
Q. What’s the connection between Butterfly Express and your company?
A. That’s a really good question! I started out as a distributor for Butterfly Express in 2006, selling their oils at a discount on my website at www.butterflyexpress.com, which now send you to www.earthsonnets.com (where you are now!).
I used to live close to B.E. headquarters and spent many weeks taking classes there and enjoying the camaraderie. I know first hand of their knowledge of the oils industry and their integrity. Living close made it possible for me to pick up oils whenever I needed to to fill an order. Now I don't live so close, but I have built up my stock over the years so I am able to fill online orders as they come in. Now I have my own line of oils, Pure Generic, which are the same great oils -- just in a different package.
Q. Do you recommend using diffusers?
A. I love diffusers -- they really get the oil molecules into the air (without using heat). It's a wonderful way to share oils with the whole family, or whoever happens to be around. :-) My favorite diffuser is no longer available, but there is a nice assortment at www.abundanthealth4u.com
Q. Should I take your essential oils internally?
A. The essential oils we sell are 100% pure, therapeutic grade and also food grade, but we never recommend taking them internally simply because there is no need to do so. There is nothing you can do with oils internally that you can't do externally--and it's probably not too helpful to put oils through the digestive tract that you want to work on other parts of your body.
The molecules in essential oils are very small and are easily and quickly absorbed through the skin. Here is a quote from LaRee's Butterfly Miracles: "Essential oils absorb so readily into the body and pass through the cells to the needed areas so efficiently that it would rarely be of any additional benefit to take them orally." Try putting an oil on your feet and see if you can't "taste" it in just a few second. A word of caution: essential oils are highly concentrated and can easily be misused orally, but it would be nearly impossible to apply a lethal dose to your skin or inhale the same.
I put Deliverance (which is like Thieves) on my toothbrush, use Peppermint for a breath freshner, and occasionally put just a touch of lemon in my water bottle. But I never take oils internally for therapeutic purposes.
One exception I do make is using essential oils to purify water. (See below.)
Q. What oil can I use to purify water?
A. When I asked an expert a few years ago what oil they would put in water they were storing for emergencies, the answer was lime or lemon. That's what they use and now that's what I use. I put two or three drops of lime or lemon in a gallon jug of water to store, but they said 15-20 would work in a 50 gallon barrel. This isn't approved by the FDA or anyone else, for that matter. It's just what we do. For me, I test the amount of oil I put in by how strong I can smell it. I want to be able to tell it's there but not be overwhelmed by it. This is just my opinion and not that of Butterfly Express. (It's got to be better than bleach, though, doesn't it?!?)
Q. Do you ship internationally?
A. We ship only to U.S. addresses. There are so many different regulations for shipping oils to other countries, it's just not possible for us to do it at this time. If you live outside the U.S. and really want to order some of our oils, please use the address of a friend or family member who lives in the U.S. and knows best how to get them to you.
Q. Are your oils “Organic”?
A. Our oils come from all over the world. Since the word 'organic' doesn't
mean much in many other countries, essential oil companies often go with
a better defined standard, which is Therapeutic Grade. Our
essential oils are 100% pure, Therapeutic Grade and also Food Grade.
You can read more about this topic here:
http://www.earthsonnets.com/info/newtooils/#pure
Q. Why are your prices so (relatively) low?
A. We have no multi-level marketing system to support. This makes an extremely big difference in price, bringing huge savings to you. Don't get caught up in the multi-level hype from other companies!
Q. How pure are your oils?
A. We sell only 100% food grade and therapeutic grade, with no additives, and never cut with less expensive oils. The manufacturer receives paperwork on each of the oils, which come from all around the world.
Learn more at www.earthsonnets.com/info/basic about the importance of using pure oils.
Q. Does the EOBBD certification of some competitors guarantee a purer oil?
A. There is no reason for us to think that a standard like EOBBD (Essential Oils Botanically and Biochemically Defined) would assure that oils certified as such have any better quality or justify the exorbitant prices that seem to accompany this certification.
Our oils speak for themselves. Once people try our oils, they are convinced and, with a little experience, are able to test other brands and detect the differences in quality. I have been practicing "energy healing" for many years and I don't believe any other company's oils have a "higher energy," as some claim.
There is a nice article here on tests and standards.
Q. Are your oils ever cut or diluted?
A. No! You deserve pure oils. Ours are absolutely never cut or diluted with anything. As soon as oils are mixed with something else, even a high quality carrier oil like almond or coconut, they begin to break down. If you acquire essential oils that have been cut with other, cheaper oils, you will know -- they will not last well and will eventually become rancid.
Q. Why can I buy cheaper oils at some stores?
A. Many in-store oils have been repackaged and mixed with carrier oils. Mixed oils are definitely cheaper, but they cannot be considered pure and can more easily go rancid before you use them up. I have noticed that the cheaper oils in local health food stores have words like "with Jojoba" on their labels. Sometimes these extra ingredients are hard to find on labels, or the makers consider the concoction pure because both the essential oils and the extras were pure by themselves.
Q. What about Blends? Will they last?
A. Yes. Our blends are synergistic combinations of 100% single essential oils and nothing else.
Q. Do pure essential oils like yours go farther?
A. Yes! The purity and quality of our oils provide savings because you only need to use a very small amount. For instance, I love to add oils to my bath water and soak in the blissful aroma. But I only put three or four drops in the whole tub. Believe me, that's plenty. You'll appreciate the peace of mind that comes from knowing there are no harmful chemicals whatsoever in our oils.
Q. What is your return policy?
A. You can always return a sealed oil to us (within 30 days) for full refund, unless it was a special order. If you’ve opened an oil please let us know why it didn’t meet your expectations, and we will gladly work with you. You will be responsible for return shipping, but we will refund all or part of the original shipping charges, depending on the circumstances.
Q. Do you have a store front?
A. No. We don’t have a storefront. I am located in Orem, Utah and mainly sell oils on this website. Some local customers come to my home to buy them, which is just fine. Sometimes I even deliver, if it's easy and I'm in the area.Q. Who do I contact to find the best oil for what ails me?
A. Try researching it yourself. Our website has lots of information and much more can be found on the internet.
Q. Do you offer starter kits? I don't know where to begin!
A. Yes, we have starter kits! The 1st Oils kit would be a great place to start. It has some of the basic and most popular oils. Our first aid handout also gives good ideas for using oils in every day situations. If you're worried about the flu, we also have a kit for that.
Q. Do you sell cases?
A. I sell a nice case that can hold up to 19 oils. It's made of cloth and the oils sit in foam cutouts to protect them from jostling.
Q. Do you have any products that will help with acne?
A. I recently created a soap to help with my daughter's acne problems, so I have researched this subject a bit. The soap is called Face Up and it contains Lemongrass, Tea Tree, and oatmeal, which are all supposed to help fight acne. When I have asked the experts for advice on acne, I have been told that many times the problem is a clogged colon. When toxins can't leave the body through the colon, they often try to leave through the skin -- since it's the body's largest organ of elimination.
Q. How should I store essential oils?
A. It's best to keep essential oils not too cold (like, not in the fridge) and not too hot. Heat is probably their worst enemy. If an oil gets hot, like when it's left in the car, just don't open it until it cools down, as the oils become much more volatile when warm and portions of them may evaporate if they can.
Since the bottles are brown, you don't have to worry so much about keeping them out of the sunlight, but that's a good idea too. So, a cooler dark place is best.
If you follow these guidelines, your oils will last a long time. I have some in my personal collection (that I don't use often) that I've had for years and they are still great.
There is a nice article here on the shelf life of oils.
Q. What’s the best procedure for mixing with carrier oil?
A. If you want to mix them with carrier oil (almond oil, for instance), it's best to mix right in your hand when you're going to use them. Pre-mixing with carrier oil will reduce the shelf life of an essential oil because of the fat in the carrier oil. If you're going to pre-mix, like in a roller bottle, be sure to use the mixture in a timely manner.
Q. How much is shipping on soap?
A. To give you an idea, shipping for 1 bar of soap is $2.28; for 2 bars it is $3.08; for 3 bars it is #3.84; and so on.
You can start to order an item and you will see its shipping cost right away -- before you go through with the order.
Q. Do you have any training in the healing arts?
A. Yes. I’m a footzoner and have studied physiology and natural health for many years. I have taken the Chrysalis series of classes from Butterfly Express, which includes essential oils, herbs, homeopathics, EFT, etc.), have studied cranial sacro therapy, energy healing with a medicine man, and I am a Reikki Master. I also study and practice Tai Chi.